Contact DRB’s Knowledge Center

DRB Tunnel Solutions is strongly committed to achieving the highest levels of customer support through our Knowledge Center. Learn more about our industry-leading support.

To accomplish this goal, we believe in effective communication with you, our valued customers!

Contact the Knowledge Center

For DRB Tunnel Solutions Technical Support (The Knowledge Center), complete the following form or call us at 330.645.3299. To get more advanced help with software configuration, hardware swaps, training and more, please use the “Schedule an Appointment” function at the bottom of the page.

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For NoPileups support, contact us at 833.667.4538 or


Remote Support

If you are working with a Knowledge Center technician and have received a code for remote support, please visit our portal and enter the code where indicated. You can only initiate remote support with a code from a Knowledge Center technician.

Knowledge Center